Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Strikeout for New Members Added Not Clear

  • dehmann
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Strikeout for New Members Added Not Clear

7 years 4 months ago
#75297
It has been a while since I worked on FTH site. I am incoming secretary for Club and updating Membership section to track former members, prospects, etc. I just added several new members via Quick Add. Their information has strikeout. How does strikeout go away? Does notification go to them automatically. They don't appear in drop down menu to send welcome e-mail
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  • SteveTheTechie
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Re: Strikeout for New Members Added Not Clear

7 years 4 months ago
#75298
Everyone added must opt in via the email that the system sends to them when they are added. Until they opt-in, they cannot be used in any FTH functionality. "Strikeout" indicates that they were added, but they have not yet opted-in. If they cannot find the opt-in email, you can re-send it to them via the Membership Tools drop-down... Resend Opt in Emails function.

This is required functionality for FTH... not optional and cannot be disabled. You can, however, modify some of the notification settings via the Membership Settings tab in Membership Management. For example, the welcome emails can be automatically sent when they opt-in.
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  • dehmann
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Re: Strikeout for New Members Added Not Clear

7 years 4 months ago
#75299
Is this the same for prospects and guests?
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  • Brian
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Re: Strikeout for New Members Added Not Clear

7 years 4 months ago
#75300
Yes, it is the same for everyone. This was made a requirement because of the privacy and spam laws.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: SteveTheTechie
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