Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Bigpond email address bounce

  • pdragicevich
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Bigpond email address bounce

6 years 6 months ago
#79325
G'day FTH devs,

I'm having an issue with a @bigpond.com email address at the moment. Bigpond are a large ISP in Australia so it might be affecting more users of other clubs in Australia. The emails are bouncing with the following message:
Diagnostic Code: 554 5.5.4 [50.19.253.65] Amazon EC2 not allowed. Please email postmaster@bigpond.com and provide the IP address of your instance for whitelisting. IB107

I've googled and it's not just Free Toast Host - others have reported the same issue. Personally I think it's a bit stupid but Bigpond are part of Testra which are a big bureaucratic organisation so not sure if we can change their minds on this decision.

I asked the member if they have an alternative email address for now but is it worth you guys emailing postmaster@bigpond.com with the IP address?

Best regards,
Paul
Paul Dragicevich
Cockburn Toastmasters
Perth, Western Australia
Club # 8453
cockburn.toastmastersclubs.org/
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  • SteveTheTechie
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Re: Bigpond email address bounce

6 years 6 months ago
#79326
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  • Pam
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Re: Bigpond email address bounce

6 years 6 months ago
#79394
Bigpond emails are working again.
You might need to re-enter email addresses in Membership Management for some of your bigpond members
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