Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

how to whitelist/blacklist names

  • kmann28
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how to whitelist/blacklist names

6 years 1 week ago
#81679
We're having problems with some of our officers not being able to send out emails. This happened within the last few weeks. By reading other posts it seems they were blacklisted for some reason. I wanted to go and add them to our whitelist. However, I'm having trouble finding it and can't figure out where to go. I did read the information below but I still can't find the drop down menu.

Can you give me exact step by step instructions on where to find it?

support.toastmastersclubs.org/doc/item/email-and-contact-forms

Thanks
Krissy
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Re: how to whitelist/blacklist names

6 years 1 week ago
#81684
If you provide your club number and the officers first names, we can investigate - there are other reasons that might be preventing their emails from being sent.

If you are the admin you can access the Email & Contacts form from the drop-down near the top of the admin console. Otherwise if your admin has assigned you access to the module, you'll see a link near the bottom of your Members Only menu
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Re: how to whitelist/blacklist names

6 years 1 week ago
#81687
Our club is Silver Spring Toastmasters 1314. The two officers having problems are Zina Bulbuc and Orest Kits. If I need to add them to the Whitelist I can do that. I'm the clubs website admin.
Thanks for your help.
Krissy Mann
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Re: how to whitelist/blacklist names

6 years 1 week ago
#81688
You're right - they have been blacklisted by someone. You'll have to add them to your club whitelist.
Access the Email & Contacts form from the drop-down near the top of the admin console. Go to the email security tab.
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Re: how to whitelist/blacklist names

6 years 6 days ago
#81689
Thanks!
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