Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Club Email Address Responds with Error Message

  • susiecorbett55@gmail.com
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Club Email Address Responds with Error Message

4 years 8 months ago
#86791
We have had multiple complaints from people trying to email us using our club email address - Officers-833@toastmastersclubs.org.

They are getting an error message telling them to use their email address registered with the club site.  Can you help me with this?

The first complaint was in July of last year and then nothing until today.  I appreciate any suggestions or help with this.

Susie Corbett, VP of Membership
Gwinnett-Tucker Toastmasters Club #833
susiecorbett55@gmail.com
678-907-4035

 
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  • Pam
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Re: Club Email Address Responds with Error Message

4 years 8 months ago
#86792
The Officers group email address, like the members group, is only available to members of your club, sending an email from their email address as registered on your club database.  Documented here:  support.toastmastersclubs.org/doc/item/email-features-for-users
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  • Brian
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Re: Club Email Address Responds with Error Message

4 years 8 months ago
#86793
if you want non members to contact you, you can use the contact email address contact-nnnn@ or the specific officer email like president-nnnn@
please read the documentation.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • SteveTheTechie
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Re: Club Email Address Responds with Error Message

4 years 8 months ago
#86799
Also, make sure you do not use the officers email address as the contact email address in the find a club page for your club.  That will cause a lot of problems like this... it will not work.
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