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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

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One members email bounced due to spam in normal agenda

  • Lumpybob
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One members email bounced due to spam in normal agenda

4 years 5 months ago
#87363
How do we enable a correct email to be delivered?  The content of the email which is just the standard weekly agenda is apparently labeled spam and is not delivered to the member.
Bob  
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  • RichardT
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Re: One members email bounced due to spam in normal agenda

4 years 5 months ago
#87364
Common issues to check are described in this document:

support.toastmastersclubs.org/doc/item/e...embers-receive-email

For FTH to investigate we need your club number and at least the first name of the member experiencing the email delivery issue. (so we can find them in Membership Management to obtain their email address.)
Richard Taylor
TM Club #7045
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Re: One members email bounced due to spam in normal agenda

4 years 5 months ago
#87365
Our Club number is 3697 for Steppingstonestm.com. The member who has issues is John.

We just replaced our Education VP and I have assumed the role. I had inserted the club's Zoom link in the venue slot on the agenda, two weeks ago. Could that be the source of the spam detection?
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Re: One members email bounced due to spam in normal agenda

4 years 5 months ago - 4 years 5 months ago
#87368
Lumpybob wrote:
Could that be the source of the spam detection?
Difficult to say what an email host might consider spam. The agenda itself also contains all the links related to role sign-up and drops. My club does the same with the Zoom meeting address in the agenda and no members email account's have flagged an agenda as spam. (yet)

John will need to whitelist these two addresses in his email client;

server@toastmastersclubs.org and agenda@toastmastersclubs.org

Some tips and instructions in this document for doing this. See the section at the bottom 'Other email providers':

support.toastmastersclubs.org/doc/item/e...embers-receive-email
 
Richard Taylor
TM Club #7045
Last edit: 4 years 5 months ago by RichardT. Reason: formatting
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Re: One members email bounced due to spam in normal agenda

4 years 5 months ago
#87370
FTH is not blocking 129.159.88.32wbcable.net is not accepting email from FTH the member will have to get in touch with his email service supplier
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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