Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New Member is not receiving the Opt-in email for 3972.

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New Member is not receiving the Opt-in email for 3972.

3 years 5 months ago - 3 years 5 months ago
#90282
I'm having the same issue in club 3972.
Last edit: 3 years 5 months ago by Brian.
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Re: New Member is not receiving the Opt-in email for 3972.

3 years 5 months ago
#90284
1) You cannot be having the same issue as  you have not provided a Member name with the same email address
2) Please do Not jump another clubs thread
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New Member is not receiving the Opt-in email for 3972.

3 years 5 months ago
#90293
Sorry for not following protocol.  I thought this might be a system-wide issues because it is happening to more than 1 club.
Thanks for any help you can provide.
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Re: New Member is not receiving the Opt-in email for 3972.

3 years 5 months ago
#90295
You didn't tell us who?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New Member is not receiving the Opt-in email for 3972.

3 years 5 months ago
#90297
I'm not clear what you are asking.
I have 3 new members who didn't receive their opt-in emails (Butler-Doran, Rosas, Herra).
I tried resending, but that didn't work either.
Is there a workaround to register for the website without an opt-in email?
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Re: New Member is not receiving the Opt-in email for 3972.

3 years 5 months ago
#90302
monivan wrote:
(Butler-Doran, Rosas, Herra).
 
This is the answer to Brian's question.

I re-sent the opt-in email to all three of them. FTH email logs show successful delivery to all three.

There's no workaround. A member must use the opt-in link in that email to activate their FTH site account.

If they don't have the fresh re-send ask them to check their spam folder and read this page;

support.toastmastersclubs.org/doc/item/e...embers-receive-email
Richard Taylor
TM Club #7045
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