Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Request to resolve issues with logging in from China

  • jadetoastmastersnyc
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Request to resolve issues with logging in from China

3 years 4 months ago
#90512
A member (e.g., Anna) of Jade Toastmasters can't log into FreeToastHost perhaps due to using virtual private network (VPN) in China for security and/or work.  Aside from turning VPN off, what information (e.g., internet service provider name, IP address) do you need to troubleshoot this issue?
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Re: Request to resolve issues with logging in from China

3 years 4 months ago
#90517
Sorry no. If a VPN is blocked it is because it was used by spammer or hacker and will not be unblocked.

Tell them to try another VPN or change their IP in the VPN, or better yet their actual IP.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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