Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Images Do not appear on emails sent from FTH

  • angelahoho
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Images Do not appear on emails sent from FTH

3 years 2 months ago
#90914
Hello,
I am the VP Education and administrator of two FTH websites.  From the agenda of inspiringwm.toastmastersclubs.org/agenda.html   (Club ID: 7961069) when I select the option to email any agenda, the default TM logo at the top of the agenda does not appear or any other image attachments.  However, using the SAME laptop and SAME Chrome browser on a different tab, when I email from any agenda from a different club at  d60leadership.toastmastersclubs.org/agenda.html (Club ID: 28675453), the default TM logo and any pics attached does show up properly.  See attachment for the screenshot for both the working and not working website.

Thank you,
Angela Ho (angela.hoho@gmail.com)
 
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  • Brian
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Re: Images Do not appear on emails sent from FTH

3 years 2 months ago
#90938
You don't have the option "include member photos" when emailing the agenda.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • angelahoho
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Re: Images Do not appear on emails sent from FTH

3 years 2 months ago
#90939
Hello,
That is not the problem.  Both the working and nonworking club website does not have the "include member photos" option checked; they have the same default options checked: Include Meeting Description, Include Role Times , Include Role Descriptions, and Include Meeting Notes.  Nothing else was checked.  These are the default setting.  It is not the member photos that I want to include, but the default Toastmaster icon per the screenshot in my attachment when I opened this ticket.  I also tried checking "include member photos" as you suggested, but it made no difference. 
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Re: Images Do not appear on emails sent from FTH

3 years 2 months ago
#90940
Also when I clicked on "Include member photos" besides not fixing the issue, the members photos do not appear.
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  • SteveTheTechie
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Re: Images Do not appear on emails sent from FTH

3 years 2 months ago - 3 years 2 months ago
#90965
This is not our issue and we cannot do anything more than I have already done in the past to address it.   (e.g. I am aware of the issue) This is an issue with certain email clients, including Gmail, not showing images from unrecognized domains until you tell them to.  It looks like you use Gmail. (I do.)

For more information, I would advise you to check out the following for how to resolve it on your end:
smallbusiness.chron.com/fix-pictures-not...gle-email-77174.html

support.google.com/mail/answer/145919?hl...,Tap%20Always%20show .

www.alphr.com/images-not-showing-up-in-email/

www.youtube.com/watch?v=Tc7Ur7fR1l8

www.youtube.com/watch?v=Gz_BqyQLsE4
Last edit: 3 years 2 months ago by SteveTheTechie.
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Re: Images Do not appear on emails sent from FTH

3 years 2 months ago
#90984
Thanks for the update. This issue has miraculously fix itself with no required update on my end.
The following user(s) said Thank You: SteveTheTechie
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