Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Members are not receiving my emails

  • tharpm
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Members are not receiving my emails

3 years 2 months ago
#90989
As the incoming VPE for my club, I have sent at least a half dozen emails to the club (members-4798@toastmastersclubs.org). I have come to discover that none of my emails have been received by any of the members.     

Yes, the emails do appear in my Sent folders (true for Outlook, iPhone and webmail), and yes, my email address is listed correctly on our club's FreeToastHost member roster. 

When I send the emails, I get no feedback that anything has gone wrong. I only learned of the issue when members started asking why they aren't getting agendas, schedules, Zoom links, etc.  
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Re: Members are not receiving my emails

3 years 2 months ago
#91017
This is quite an urgent issue. 
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  • Brian
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Re: Members are not receiving my emails

3 years 2 months ago - 3 years 2 months ago
#91036
Are you sure you are not getting bounces back with the error message? did you check in you spam box?

I can see your emails are being bounced because your email provider is on a spam list, ypu need to contact your provider to get that handled.

Jul 31 04:28:21 toastmastersclubs sendmail[13957]: 36V4SLvm013957: ruleset=check_rcpt, arg1=<members-4798@toastmastersclubs.org>, relay=omta015.useast.a.cloudfilter.net [34.195.253.206], reject=550 5.7.1 <members-4798@toastmastersclubs.org>... Mail from 34.195.253.206 refused because IP is on anonmails.de - see anonmails.de/dnsbl.php
 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 3 years 2 months ago by Brian.
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Re: Members are not receiving my emails

3 years 2 months ago
#91055
Yes, I checked Spam/Junk. I have only gotten messages about Unrecognized Device, but I clicked the link to take of that (actually went through that process at least a dozen times).
Thanks for the reply. I will pursue this with my email provider. (Not service provider, right?)
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Re: Members are not receiving my emails

3 years 2 months ago
#91056
Correct email 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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