Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member unable to send email to club distribution list

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Member unable to send email to club distribution list

3 years 1 month ago - 3 years 1 month ago
#91216
I am Admin for Cherry Creek Toastmasters, Club 2977,  2977.toastmastersclubs.org/index.cgi
One of our members is able to receive club emails from the club distribution list just fine.
When she tries to send an email to the club distribution list, She gets "bounce back. It says I don’t have permission to email that email group".

Her Name Is Brittney Cousin
bucousin@me.com

Everything looks correct to me but it does not work. Hoping you can help. One thing: when she first joined, her email was incorrect. It was updated and now correct. Again, she can receive club emails but cannot send.
Thanks! Nancy
Last edit: 3 years 1 month ago by Brian.
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Re: Member unable to send email to club distribution list

3 years 1 month ago - 3 years 1 month ago
#91217
For the last 4 week is do not see any email from This email address is being protected from spambots. You need JavaScript enabled to view it.

Can you  provide a date and time that they sent an email and to which email address.

Also please post the complete bounce message.
 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 3 years 1 month ago by Brian.
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Re: Member unable to send email to club distribution list

3 years 1 month ago
#91218
email was sent early Wednesday morning on 8/17. We are Mountain time. I do not have exact time.
This is the member email distribution:
members-2977@toastmastersclubs.org

I have not been able to get the actual message. Reached out to the member but no idea if she still has the email. Can you work with what I have sent?
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Re: Member unable to send email to club distribution list

3 years 1 month ago
#91219
Have her send another email and post that bounce message.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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