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Added new member, name crossed out and can't welcome

  • pdxstacey
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Added new member, name crossed out and can't welcome

3 years 1 week ago
#91499
Hi,

I'm trying to add a new member.  I added her name & email.  It didn't show up.  I tried to add it again and got an error message saying her name was already in the system.  I tried to send her a welcome email and her name has a strike through, saying I must select an activated member. 

I just added another person as a new member 5 minutes before with no issue, sending the member welcome email after adding. 

I would delete and start over but it says it would freeze for 30 days?!?  

Please help.

Thanks,

Stacey Hansen
Club 6129
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Re: Added new member, name crossed out and can't welcome

3 years 1 week ago
#91500
Select the "Resend opt-in email.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Added new member, name crossed out and can't welcome

3 years 1 week ago
#91501
This worked!

Also strangely, her name was no longer crossed out.  Thank you.  
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Re: Added new member, name crossed out and can't welcome

3 years 1 week ago
#91502
Excellent, then she's opted in!
Nancy
Verbal Expressions #5736
Leadership Lambda #8631
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