Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

D53 Club Unable to Add Members or setup Forum ID

  • Norm Thib
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D53 Club Unable to Add Members or setup Forum ID

2 years 9 months ago - 2 years 9 months ago
#91801
Subject: D53 Club Unable to Add Members or setup Forum ID

Hello FTH support team.
I'm the DAM for District 53.  An officer (Rochelle Murphy) of one of our clubs reached out to me for help with FTH.  They are having trouble with:
1. Added new members are not getting the opt-in emails.
2. They wanted to post a help request here but can't set up a FTH support account (Captcha won't let them in).

Please see her email to me (attached).
Could you please respond to Rochelle at This email address is being protected from spambots. You need JavaScript enabled to view it. or 860-273-8192 to see if you can help her?  
Club Number:  3610
Club Name: Aetna Speaks Up!
Website:   aetna.toastmastersclubs.org/

Many thanks!

Norm Thibodeau, D53 DAM
Last edit: 2 years 9 months ago by Norm Thib. Reason: Additional info added.
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  • Brian
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Re: D53 Club Unable to Add Members or setup Forum ID

2 years 9 months ago
#91802
Sorry but the site admin will have to post to this forum to get assistance.
Tell them to use an up to date browser like the current Firefox or Chrome.
If they are using a business computer tell them to try from home.
If they cannot access the site have them ask another club member.

The only place to get assistance is this forum and we do not make any exceptions.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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