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Contact Us Form not adding info to Prospects List

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Contact Us Form not adding info to Prospects List

2 years 9 months ago
#91896
We have had our Contact Us form set up to add requests to the Prospects List. It has not been doing that for a long time. I have attached a screen shot of the configuration page. If anyone can help me understand why this isn't working I would appreciate it greatly.

Mike Janson
Immediate Past President
Paradise Valley Toastmasters.
 
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Re: Contact Us Form not adding info to Prospects List

2 years 9 months ago
#91898
The prospect will only be added to the list if they check the box at the bottom of the form.  The message received by the contacts will say 
Include in future emails
  about Meetings & Events: YES
at the end (if it says 'NO', they haven't checked the box so won't be added to the list).  
Also, if enquiries from Find-A-Club are being routed to your contacts, they won't be included as they aren't coming directly from your 'contact us' form
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Re: Contact Us Form not adding info to Prospects List

2 years 9 months ago
#91899
Pam,

Thank you for getting back to me. It had added the prospect, I misread the information - staring at a screen for too long today. 

Regards,

Mike
 
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