Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Email issue

  • Etsutaka
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Email issue

2 years 8 months ago
#92105
Hello,
I've tried to receive a password reset confirmation email from Namecheap to 'treasurer@nagasakitm.com.  But I can't.  Our homepage provider Namecheap said the password reset emails are being delivered to my mailbox.  Please check our account if it has some bugs.  I can receive other emails.  Our Club Number is 2890347, Nagasaki Toastmasters club.

regards,
nagasakitm.com
club number 2890347
Nagasaki Toastmasters Club
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  • Pam
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Re: Email issue

2 years 8 months ago
#92106
Please make sure that your DNS records are set up correctly as described here:   support.toastmastersclubs.org/doc/item/dns-settings-overview
Your mx record is pointing to traffictoastmasters.com, and some of the others aren't set up correctly.
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Re: Email issue

2 years 8 months ago
#92109
Thank you for you answer.  I could find DNS records.  However, I'm really sorry, I'm not good at computers.  Just let me know what should I do next.   I don't understand what you are saying 'Your mx record is pointing to traffictoastmasters.com, and some of the others aren't set up correctly.'
nagasakitm.com
club number 2890347
Nagasaki Toastmasters Club
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Re: Email issue

2 years 8 months ago
#92110
You'll need to set up the records on your domain name providers site as described in the documentation I referred you to.  If you don't have access, ask them (Namecheap) to set the records up for you as shown here
1.2 You need to create or change four DNS records so they read as below - i.e. to point to the FreeToastHost server (substitute your domain name for domain.ext below):Record
TypeEntryIP Address/URLAdomain.ext50.19.253.65Awww.domain.ext50.19.253.65Amail.domain.ext50.19.253.65MX10mail.domain.ext
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  • Brian
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Re: Email issue

2 years 8 months ago
#92121
You will need to contact name cheap and find out what IP address they are emailing from. Many Name cheap IP have been blocked by FTH because they allow spammers on their system.

We do not recommend using FTH email addresses for password resets. You can use the club email archive email address if your club has set one up.

 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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