Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New prospect errors when joining

  • RickNimtz
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New prospect errors when joining

2 years 7 months ago
#92178
I'm having two problems when new people get added as prospects. The prospects have received the email had have opted in and approved their addition:
  1. prospects names do not appear in a popup when the first 4 letters are typed, member names to popup
  2. more importantly: when a new person joins, the don't receive the email to create a password, instead they get an error shown in the attachment.
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  • Brian
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Re: New prospect errors when joining

2 years 7 months ago
#92179
If you are using Firefox, try Chrome.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • RickNimtz
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Re: New prospect errors when joining

2 years 7 months ago
#92180
I've tried Chrome, Firefox, and DuckDuckGo browser. Regular modes and incognito modes.

I tested the "forgot password" for members. This works. 
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Re: New prospect errors when joining

2 years 7 months ago
#92196
Does anyone have any solution suggestions for this? It's still not working.
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  • RichardT
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Re: New prospect errors when joining

2 years 7 months ago
#92198
The opt-in process for Prospects and Guests is only for them to grant permission to store their contact info in the club site.

1. A Prospect or Guest will not appear in this field when typing their name.
2. The error message you see is normal site response because only people in the Members list can enter the site.
Richard Taylor
TM Club #7045
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Re: New prospect errors when joining

2 years 7 months ago
#92200
Ok, thank you.
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