Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Emails sent by officers arrive to member inboxes from non-member address.

  • KMills
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Emails sent by officers arrive to member inboxes from non-member address.

2 years 5 months ago
#92629
Hello,
This pertains to Soaring Eagles Club #1458900
1458900.toastmastersclubs.org/agenda-2070365.html
 
I am the FTH Admin. & Club Secretary
KMills
millskate510@gmail.com

When we receive emails sent via FTH, they  arrive from members of a completely different club: Speakers Forum Club #9338. They used to come from David Dai. Then Lisa Fairchild became Speakers Forum Admin. This is what shows up in Soaring Eagles member incoming email list:
[img]blob:https://support.toastmastersclubs.org/0748e089-12f6-44df-84ed-ca6941b133db[/img]

When we open the email, it shows it's from Stephanie Butler, the Speakers Forum Secretary.
[img]blob:https://support.toastmastersclubs.org/ebb0243c-9783-48e5-badf-f264ad4f8b13[/img]

Neither Stephanie Butler, nor Lisa Fairchild are members of Soaring Eagles. I am a member of both clubs but am not an Admin or officer of Speakers Forum.

Can you please help me sort this out? 
Thank you.
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  • Pam
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Re: Emails sent by officers arrive to member inboxes from non-member address.

2 years 5 months ago
#92634
Email clients sometimes make assumptions of who owns an email address. Adding a contact to the email client usually corrects the issue.
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