Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

"Unable to create / renew a HTTPS certificate for your custom domain"

  • cscantlie
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"Unable to create / renew a HTTPS certificate for your custom domain"

2 years 1 month ago
#93474
FreeToastHost had the following error message for me when I logged into the Admin Console saying it could not create or renew a HTTPS certificate. I checked the domain expiry and it is 2026-03-28.  Our DNS entries consist of SOA, NS and A records.  The "A" record specifies a host IP address of 50.19.253.65.

What action is required from me to fix this?

The system warning message reads as follows:

[2024-08-31 08:13:37 GMT, FreeToastHost System Warning]  *** IMPORTANT! ***

NOTE:  The FreeToastHost server was unable to create / renew a HTTPS certificate for your custom domain: 
     www.speakersottawa.ca
    
*** This means that you may not be able to access your website using https:// with your custom domain 
name after any existing certificates expire.  

Possible causes may include:
    a. Your custom domain's DNS records are set up incorrectly on your registrar's website.
    b. You are using domain forwarding--it is *not* supported.
    c. Your custom domain has expired. (If so, you must address this with your registrar.)
    d. The custom domain listed in the admin console is no longer being used.
    e. The FTH server was temporarily unable to connect with the free LetsEncrypt! service to create the certificate. 
            (If so, this could be resolved automatically in a week.)
    
*** Note that the system may remove your custom domain from the database to prevent further invalid
attempts at cert renewals.

You may also access your website via 3619.toastmastersclubs.org

You can check your custom domain's expiration date using:
     who.is/whois/www.speakersottawa.ca

You can view your current DNS records using: 
     www.digwebinterface.com/?hostnames=www.s...ns=auth&nameservers=

You can try to troubleshoot your DNS records using: 
     www.dnsstuff.com/tools#dnsReport|type=do...ww.speakersottawa.ca

Please contact the FreeToastHost support team at support.toastmastersclubs.org for more details and assistance.

- FreeToastHost Support (This is a system generated message.)
Web Administrator
Speakers Corner Toastmasters Club (#3619)
speakersottawa.ca

And unrelatedly, Beta Tester for FTH4 documentation
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  • Brian
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Re: "Unable to create / renew a HTTPS certificate for your custom domain"

2 years 1 month ago
#93475
This sometimes happens when the servers are too busy, the cert usually generates on next try.

I ran the cery generation for your domain,, it is good for the next 90 days, and the cert will auto generate again in 60 days.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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