Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Lost home page content after updating new name

  • kisselm
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Lost home page content after updating new name

2 years 4 weeks ago
#93564
Hello. First time on here as a new president so I hope I'm doing this correctly. 
We updated our website with our new name recently and we think that my have caused us to lose most our home page content, including an important area saying "Find Your Voice" where visitors could click for our Zoom link (hybrid meetings).
Does anyone know if there is a quick way to get that content back? For instance, is it saved somewhere and we just need to find it. (I hope.)
Thanks in advance.
Best regards,
Margo
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  • RichardT
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Re: Lost home page content after updating new name

2 years 3 weeks ago
#93566
kisselm post=93564 userid=34571Does anyone know if there is a quick way to get that content back? For instance, is it saved somewhere and we just need to find it. (I hope.)
Hopefully someone in your club has been backing up the custom content.

support.toastmastersclubs.org/doc/item/backup-your-site

There are various issues that can cause the page to not load correctly. We need your club number to investigate for one of those or if it is indeed lost.
Richard Taylor
TM Club #7045
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Re: Lost home page content after updating new name

2 years 3 weeks ago
#93568
Thank you for responding. Not sure if anyone has been backing up that content. Our club number is 2846914. 
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  • Brian
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Re: Lost home page content after updating new name

2 years 3 weeks ago
#93572
1) You will have to rebuild your home page if you did not have a backup.


2) another thing you are using the club officers email address as the toastmasters.org contact email address, this will not work as only club members can use the officers email address to send to.  We suggest you use the club contact email address. Please see the documentation on instructions on how to setup tbe club contact email address.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Lost home page content after updating new name

2 years 3 weeks ago
#93584
Thank you, Brian.
My fellow Toastmaster Roxanne, who worked in IT for years, was able to update our homepage Thursday night with fresh content, so we're good!
I'll pass along the tip about the emails.
Best regards,
Margo
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