Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

After login, any left menu item requires login again, and again

  • Brian
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Re: After login, any left menu item requires login again, and again

2 years 10 hours ago
#93747
My apologies Matt, you were correct in posting to this ticket as you are the one that started it.

Did you have any success from your IT department on letting you know what updates or policy changes that they made recently?


 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: After login, any left menu item requires login again, and again

2 years 10 hours ago
#93748
Matt:

Are you allowing 3rd part cookies and data?
Have you entered your site as being allowed to save cookies and data?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: After login, any left menu item requires login again, and again

1 year 11 months ago
#93917
It seems that the issue could be related to a change made by zscaler   Please refer to this post -  support.toastmastersclubs.org/2011-10-23...ain,-and-again#93912
I'm not sure if the fix will be applied for all users - you might ask your IT departments to follow up with zscaler
 
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Re: After login, any left menu item requires login again, and again

1 year 11 months ago
#93920
That is what happened for our corporate club. Our club President worked with our IT department to troubleshoot and they eventually submitted a ticket to Zscaler. Zscaler fixed it and we are now able to log into the club website from our work computers.
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