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Wordpress is down, look like a hack

  • EmilieQC
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Wordpress is down, look like a hack

1 year 11 months ago
#93885
=13pxHi,Our Club Toastmasters YWCA Quebec Wordpress is down since Nov. 4th
It showed signs of slowing down a couple of days ago.
Today, I was advised that the website was down (with a critical error message). When I managed to enter the admin page, I saw a lot of ''customer review'', there are in Russian, and they probably are the cause of the giant breakdown.
I have no power over these reviews : cannot erase/delete them, nothing. 
Different forums said to do something with th php plugin, but I can't access these kind of backend tools either
What can I do? Is it salvageable? Do we need to build a new website? 


See images for the Russian ''customer reviews'' and the critical error message  Émilie for Club Number: 01377570, 61, Area I92
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  • RichardT
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Re: Wordpress is down, look like a hack

1 year 11 months ago
#93888
Sorry, FTH cannot help with anything related to Wordpress. Whomever has control of the custom domain account should be able to access the backend WP tools.

We can only help with  1377570.toastmastersclubs.org/
Richard Taylor
TM Club #7045
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