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New member for Club 813062 not getting opt-in email

  • jay.p.braun@usps.gov
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New member for Club 813062 not getting opt-in email

11 months 3 weeks ago
#96404
Hello team,
We have a new member who is not getting his Opt-in email to a hotmail account.   He has been a member of other clubs but we have confirmed he is not getting the email.   The interesting thing is we changed his email to his work email and he DID get the opt-in email.   However, when he clicked the link... it said he had already "opted in".   But still did not show as such on our toastmastersclubs.org member list.

Thoughts or help?

Thank you,
Jay Braun
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Re: New member for Club 813062 not getting opt-in email

11 months 3 weeks ago
#96405
generalities do not work, please be specific
who is he? a first name?
 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New member for Club 813062 not getting opt-in email

11 months 3 weeks ago
#96406
His name is Scott Wicker.   The email he is trying to use is pscott.wicker@hotmail.com
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Re: New member for Club 813062 not getting opt-in email

11 months 3 weeks ago
#96407
there is no Scott in the members list of club 813062
 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New member for Club 813062 not getting opt-in email

11 months 3 weeks ago
#96410
Scott is in 813062's former members list with the strike-through. (not sure how that is possible)

Move him to the Members tab and resend the opt-in email.
Richard Taylor
TM Club #7045
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Re: New member for Club 813062 not getting opt-in email

11 months 3 weeks ago
#96412
I tried to do that but it would not let me move someone who had not accepted the "opt-in" email.    I ended up deleting him and trying again.    It still did not work to his hotmail account but we tried his work email and he is now in.

Thank you for the comments and help team.

Jay
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