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Member can't email members group from his primary email address

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Member can't email members group from his primary email address

7 months 3 weeks ago
#98210
Hello! Member Mack Miller has 2 emails in his profile. He tried to email our members list (members-1713@toastmastersclubs.org) from his Primary Email tm.mackmiller@gmail.com, but it didn't send. However, sending worked from his Secondary Email mack.miller@comcast.net. Attached img is his Member Profile.

What are we missing? Thanks in advance for your help and all that you do to provide and maintain this platform!

Regards,
Sandy Pon
#1713 President's Club Toastmasters
 

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Re: Member can't email members group from his primary email address

7 months 3 weeks ago
#98211
I don't see anything missing. His address is clearly valid as the FTH email logs show email from officers-1712@ and members-1713@ successfully going to his Gmail address. As well as agenda@ going to both of his addresses as it should by his email preferences.

Was there any type of warning or failure notice? Did he attempt this more than once with the same result?

Ask him to check if his Gmail account has an active 'send mail as' address in his settings.
Richard Taylor
TM Club #7045

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Re: Member can't email members group from his primary email address

7 months 3 weeks ago
#98219
I see no email tm.mackmiller@gmail.com in last 4 weeks.
Is he sure the auto-type address is correct on his gmail account?
Is this an actual gmail address or a gmail alias?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

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