Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New member cannot activate FTH account (Club 1248)

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New member cannot activate FTH account (Club 1248)

4 months 5 days ago
#99149
We have a new online member who lives in China. He is unable to activate his access to the FTH website, although he does receive the email to do so. What might be the reason for this? (He is tech savvy by the way.)
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Re: New member cannot activate FTH account (Club 1248)

4 months 5 days ago
#99150
Because of spam and server abuse a lot of China is blocked from using FTH servers. I would need his Internet IP address to see why he can't get access.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New member cannot activate FTH account (Club 1248)

4 months 5 days ago
#99151
I have had this reply from member:
192.168.50.1
192.168.1.2
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Re: New member cannot activate FTH account (Club 1248)

4 months 5 days ago
#99152
Sorry but those are not Internet IP addresses those are internal local network IP addresses. 

Have them use a site like.  whatismyipaddress.com/
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: New member cannot activate FTH account (Club 1248)

4 months 5 days ago
#99153
1.50.250.53
Is this more like it?
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Re: New member cannot activate FTH account (Club 1248)

4 months 5 days ago
#99154
That IP now has access for now. If there are any issues from the server end in the future it may become blocked again.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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