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How to Handle: Software error message

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How to Handle: Software error message

2 months 1 week ago - 2 months 1 week ago
#100924
Pink Synergy Toastmasters Club #7893475
Region 1; Dist.2; Div. I; Area 91
Received this message when trying to update a page on our website:  Cannot connect to MySQL database. Error=[User srvadmin already has more than 'max_user_connections' active connections]
at /var/www/cgi-bin/dbi_db.pl line 80.
For help, please send mail to the webmaster (), giving this error message and the time and date of the error.Software error:[Tue Aug 4 05:33:13 2026] index.cgi: Cannot connect to MySQL database. Error=[User srvadmin already has more than 'max_user_connections' active connections]
[Tue Aug 4 05:33:13 2026] index.cgi: at /var/www/cgi-bin/dbi_db.pl line 80.
Compilation failed in require at /var/www/html/index.cgi line 221.
For help, please send mail to the webmaster (), giving this error message and the time and date of the error.
Cassandra Madison
Secretary
Pink Synergy Toastmasters
Club #7893475
Last edit: 2 months 1 week ago by Cassie811. Reason: Spelling
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Re: How to Handle: Software error message

2 months 1 week ago
#100975
You did the correct process letting us know.

That message was really saying the server was under load and couldn't accept your connection. How long did this issue appear for?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: How to Handle: Software error message

2 months 1 week ago
#100979
For about 15 minutes. However the problem seems to have resolved itself. Thank you so kindly for your response. Please consider closing this ticket.
Cassandra Madison
Secretary
Pink Synergy Toastmasters
Club #7893475
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