Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Authentication Issue

  • Diane Stewart
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Authentication Issue

10 years 11 months ago - 10 years 11 months ago
#53555
My name is D. Stewart, from Star Masters Toastmaster Group 2979094. I have had a problem authenticating my password to login to the members site. It will bring up my name, I click on the Authenticate button but I never receive an email. We are currently without a Webmaster.

Thank you for your assistance.
Diane Stewart, VP Education
Diane Stewart 2979091
Last edit: 10 years 11 months ago by Diane Stewart.
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  • Pam
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Re: Authentication Issue

10 years 11 months ago - 10 years 11 months ago
#53563
It seems you have now managed to log on to your club site. I can see some sort of glitch in the logs that seems to have cleared.

A. Clotfelter is listed as your site admin / webmaster. There seems to be an error in her web admin email address (the system sees the web admin as a different person to the member so uses the registered address for the admin for admin emails, and the member's address for membership / officer emails).

If she has access to the website as admin she should correct her admin details. If she doesn't have access she'll have to use the method described here: support.toastmastersclubs.org/doc/item/w...-no-longer-available
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Last edit: 10 years 11 months ago by Pam.
The following user(s) said Thank You: Diane Stewart
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