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Unable to log in as site administrator

  • ChrisN
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Re: Unable to log in as site administrator

3 hours 55 minutes ago
#100789
It means it will be very difficult for me to manage the beta testing, and even manage current updates if I can't get logged in as administrator. In the past, the site administrator was the credential holder, or a "site owner", not necessarily someone savvy with the FTH.

I hope he can send me the welcome email and that I will be able to log in. If not, I am not sure how to guide him to log in and change the administrator grant, if it is now role based instead of login based.

Is there any FTH4 support docs yet that I can review?

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  • Brian
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Re: Unable to log in as site administrator

3 hours 51 minutes ago
#100790
You should be able to login as a member using your name and password you used in FTH3
The only login that changed is the admin login.
If you had site roles allocated to you before you will still have them in FTH4.

If you were using the Site admin user and password in FTH3 well then you need Dave to follow the directions
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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Re: Unable to log in as site administrator

3 hours 38 minutes ago
#100794
I really appreciate your quick replies to address my concern, Brian.

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Re: Unable to log in as site administrator

3 hours 36 minutes ago
#100795
Let us know if Dave is unreachable
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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