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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

New members are unable to log-on

  • hioshadvisor1
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New members are unable to log-on

5 days 18 hours ago
#104737
I have members unable to log-in to our club's FTH site - HIOSH Toastmasters Club - 28678988. The members tried to use "Forget Password" but never got a link via e-mail. 

They have an account with Toastmasters International and are able to log-on with no issues. They are signed up to our club HIOSH Toastmasters Club - 28678988. I noticed they are not part of the active members on the FTH site. 

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Re: New members are unable to log-on

5 days 8 hours ago
#104765
1) We would need to know the members names
2) if they are not in the members list then they cannot sign in.
3) did you check if they were put into another list by mistake?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

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Re: New members are unable to log-on

2 days 20 hours ago
#104930
The members names are:
Garrett Shiroma
Jonathan Moran
Kariann Stark
Patrick Landgraf
Shaye Hayashi

They are new members to HIOSH Toastmasters that joined on August 2026. I don't know if that is a factor and I don't know how to check if they were put in another list. 

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Re: New members are unable to log-on

2 days 20 hours ago
#104931
We always require your club number, or we cannot assist you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

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Re: New members are unable to log-on

2 days 20 hours ago
#104932
These members do not have access and are not part of the active members list to the FTH - HIOSH Toastmasters Club - 28678988. However, they are linked to the club on Toastmasters International. 
Garrett Shiroma
Jonathan Moran
Kariann Stark
Patrick Landgraf
Shaye Hayashi


 

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Re: New members are unable to log-on

2 days 20 hours ago
#104934
I don't see any of those people on your Club website.
Did someone manually add them to the club website after adding them to toastmasters International?
There is no connection between Toastmasters International and FTH.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

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