Migrating to FTH4

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Changed prefix and can't access site

  • Ian T
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Changed prefix and can't access site

3 weeks 7 hours ago
#104875
Hello,

I was trying to work on the site's custom domain settings and now I can't access the site. I deleted the prefix and now anytime I try to access the website it redirects me to the FTH general website.

Before this, any time someone would try to open a link it would take them to a completely different website. We own www.dentontoastmasters.com . When someone would try to open the agenda link it goes to that website. Even on the FTH directory it goes to that website.

Assistance getting access back into our site and figuring out why it's redirecting would be appreciated.
-Ian Tilley
VPE
Denton Toastmasters #3055
Ian Tilley
Denton Toastmasters #3055 - VP Education

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  • Heni
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Re: Changed prefix and can't access site

3 weeks 6 hours ago
#104877
You can access your site via the club number: in your case, 3055.toastmastersclubs.org
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

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Re: Changed prefix and can't access site

3 weeks 6 hours ago
#104878
It looks as though someone has put "dentontoastmasters.com" in the custom domain field in the admin console. Remove that, and it should stop redirecting. If it's wrong in Club Central, it's also a good idea to update it there.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

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Re: Changed prefix and can't access site

2 weeks 6 days ago
#104886
dentontoastmasters.com does not point at the FTH server.
Please follow the documentation to use a custom domain

support.toastmastersclubs.org/doc/fth4/d...tings-custom-domains
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

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