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Cannot Login as System Admin

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6 years 2 days ago #76348 by JCSinclair
I cannot login as a System Admin to my FTH site - with any browser. Safari, Chrome, and Firefox. Wheel spins and spins and I get a connect error. I am definitely using the correct login and password. Any suggestions?
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6 years 2 days ago #76349 by Brian
Replied by Brian on topic Cannot Login as System Admin
we ALWAYS need your club number in order to assist you.
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6 years 2 days ago #76369 by JCSinclair
Club # is 3842479
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6 years 2 days ago #76373 by Brian
Replied by Brian on topic Cannot Login as System Admin
3842479.toastmastersclubs.org/ works for me I was able to log in as the site admin.
You are not registered as the site admin, the admin email is not the same as the one used in this forum.

If you do have the correct login and password for the site admin try logging in through the directions page. remember site admin is not your member log in.

3842479.toastmastersclubs.org/directions.html
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6 years 2 days ago #76377 by JCSinclair
Yup Brian - I am well aware that the admin login (club #) and password are different. I am using exactly the same password used before and by a current admin who has successfully logged in.

I get a data transfer error after the icon spins for a minute or two.

John
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6 years 2 days ago #76378 by Brian
Replied by Brian on topic Cannot Login as System Admin
Click the reload button at the bottom of the club website.
The following user(s) said Thank You: SteveTheTechie
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