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Cannot Login as System Admin

  • JCSinclair
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Cannot Login as System Admin

6 years 3 months ago
#76348
I cannot login as a System Admin to my FTH site - with any browser. Safari, Chrome, and Firefox. Wheel spins and spins and I get a connect error. I am definitely using the correct login and password. Any suggestions?
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Re: Cannot Login as System Admin

6 years 3 months ago
#76349
we ALWAYS need your club number in order to assist you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Cannot Login as System Admin

6 years 3 months ago
#76369
Club # is 3842479
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Re: Cannot Login as System Admin

6 years 3 months ago
#76373
3842479.toastmastersclubs.org/ works for me I was able to log in as the site admin.
You are not registered as the site admin, the admin email is not the same as the one used in this forum.

If you do have the correct login and password for the site admin try logging in through the directions page. remember site admin is not your member log in.

3842479.toastmastersclubs.org/directions.html
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Cannot Login as System Admin

6 years 3 months ago
#76377
Yup Brian - I am well aware that the admin login (club #) and password are different. I am using exactly the same password used before and by a current admin who has successfully logged in.

I get a data transfer error after the icon spins for a minute or two.

John
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Re: Cannot Login as System Admin

6 years 3 months ago
#76378
Click the reload button at the bottom of the club website.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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