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Mentor Notification Emails Not Sending (2010-AUG)

  • ewbrowning
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Mentor Notification Emails Not Sending (2010-AUG)

6 years 3 months ago
#76688
Dear Admins,

Despite following the proper steps, the mentor assignment emails do not appear to be going out. This worked a few months ago. To be sure my steps are: (1) Open Assign Mentors (2) Select Mentee from the drop-down (3) Verify Mentor(s) is/are selected (4) Check the "Send Notifications" checkbox (5) Click "Save".

After clicking save, there is a pause - then I get the notice atop the window saying that notifications were sent. Unfortunately no such email goes through. I have verified this several ways, including myself as both mentee and mentor, and also the global CC email account does not receive it.

I apologize in advance if this topics is already addressed - I was unable to find a current report.

Regards,

Eric W. Browning, CC, CL, DL3
VPE, Treasurer, & System Admin
Conejo Valley Toastmasters, Club #1864
cvtm.org
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  • SteveTheTechie
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Re: Mentor Notification Emails Not Sending (2010-AUG)

6 years 3 months ago
#76704
It only sends notifications to people that were *added*.
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  • ewbrowning
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Re: Mentor Notification Emails Not Sending (2010-AUG)

6 years 3 months ago
#76718
So, if I failed to send on initial assignment, I should first unassign, then re-assign, checking the notify box?
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  • Brian
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Re: Mentor Notification Emails Not Sending (2010-AUG)

6 years 2 months ago
#76863
correct.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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