Member downloads

I am trying to organize the “member downloads” and have read the URL  support.toastmastersclubs.org/doc/item/file-management  but I continue to have an issue with organizing the files.  As a URL suggestion I created a prefix such as “Toastmaster,” “district information” or “forms” but the files still do not organize correctly. Files titled as Airport are just in limbo. Files titled “forms” do not display under “forms” but files titled “toastmaster” appear under forms.   How can I correct this please 

I see 'Airport-' in your image. Ensure your intended folder name is followed by a colon and a space. See attached example.

We'll need your club number to investigate any deeper issues.

You've almost got it.  The critical part is to have the folder name followed by a colon and a space character, then the file name
e.g. Airport: Table_Topics.pdf
Airport: Toastmaster.doc   etc.