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Keep Getting Logged Out as Club Admin
- larryfth
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Keep Getting Logged Out as Club Admin
3 years 5 months ago
I log into my club's website using the admin credentials. It successfully gets me in. Then, right after making a change and clicking SAVE, it tells me I am no longer logged in. I tried this several times over several hours with the same end result. My assumption is this is an FTH-side issue, but I certainly could be wrong about that.
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- Brian
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Re: Keep Getting Logged Out as Club Admin
3 years 5 months ago
Club number please
Did you check error message when you save?
Did you check error message when you save?
Thank you,
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant for FreeToastHost
Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940
Technical Support Consultant for FreeToastHost
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- larryfth
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Re: Keep Getting Logged Out as Club Admin
3 years 5 months ago
The error message was that I was no longer logged in. I tried a different browser a bit ago, just to see if that made a different. I also tried making a different setting change and still got the message that I am no longer logged in.
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- larryfth
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Re: Keep Getting Logged Out as Club Admin
3 years 5 months ago
Just had the club President log in as admin and she got the same result -- we can log in as admin, launch the admin console. Then, any action to change-and-save gives the error message that we are no longer logged in.
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- Pam
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Re: Keep Getting Logged Out as Club Admin
3 years 5 months ago
We need your club number to investigate.
Does your club use a private domain name? If so make sure that you have your DNS records set up as per the documentation here: support.toastmastersclubs.org/doc/item/dns-settings-overview
Does your club use a private domain name? If so make sure that you have your DNS records set up as per the documentation here: support.toastmastersclubs.org/doc/item/dns-settings-overview
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- larryfth
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Re: Keep Getting Logged Out as Club Admin
3 years 5 months ago
We use
metcalf.toastmastersclubs.org/
for club #4843
It worked fine in the morning the other day. Then, in the afternoon, it started logging us out whenever we hit SAVE. I just tried again and get that error message. The error message appears in a window behind a warning message about not supporting JavaScript.
It worked fine in the morning the other day. Then, in the afternoon, it started logging us out whenever we hit SAVE. I just tried again and get that error message. The error message appears in a window behind a warning message about not supporting JavaScript.
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