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Member Profile updates are not showing up
- rvsh
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Member Profile updates are not showing up
2 years 3 months ago
Hi - Our club (#2655) members have been updating their member profiles for the Meet Our members page. None of the updates show up. Is this a known issue? Any help/fix is appreciated.
Ravi
Ravi
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- Heni
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Re: Member Profile updates are not showing up
2 years 3 months ago
They need specifically to check the box to be included in the Meet Our Members page. That's the second box on the Basic Information tab.
EY Toastmasters club 1137486, Auckland NZ
FTH Field Officer, District 112, (NZ North)
FTH Field Officer, District 112, (NZ North)
The following user(s) said Thank You: rvsh
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- rvsh
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Re: Member Profile updates are not showing up
2 years 3 months ago
All these folks (myself included) already had profiles up on the Meet our members page. We were just making edits to the profile. The edits never showed up.
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- Heni
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Re: Member Profile updates are not showing up
2 years 3 months ago
Thanks for the extra info.
I would suggest clearing the browser cache. If that doesn't work, try using the reload from website link at the bottom of the page.
I would suggest clearing the browser cache. If that doesn't work, try using the reload from website link at the bottom of the page.
EY Toastmasters club 1137486, Auckland NZ
FTH Field Officer, District 112, (NZ North)
FTH Field Officer, District 112, (NZ North)
The following user(s) said Thank You: rvsh
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- rvsh
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Re: Member Profile updates are not showing up
2 years 3 months ago - 2 years 3 months ago
Clearing browser cache and/or reload from website link didn't solve the problem. The profiles do not get updated. Noticed one other issue. When I edit my profile and press the save button, it never saves (profile within word limit). A pop-up always shows up saying "1 unsaved change. The unsaved changes are highlighted. Do you want to save these changes?" Even if I answer Yes it still doesn't save the profile changes. The profile saving functionality appears to be broken.
Last edit: 2 years 3 months ago by rvsh.
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- SteveTheTechie
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Re: Member Profile updates are not showing up
2 years 3 months ago - 2 years 3 months ago
You had the same email address entered as the primary and secondary email address. It was not showing an error message for that (I fixed that) but it was preventing the save from happening as it was supposed to. If both emails are provided they cannot be the same. This is why you were not able to save.
I removed the secondary email address from your profile and everything seems to work fine now.
I removed the secondary email address from your profile and everything seems to work fine now.
Last edit: 2 years 3 months ago by SteveTheTechie.
The following user(s) said Thank You: Heni, rvsh
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