Unable to get verification emails from US Bank

I own pvtm4770@gmail.com. There are no forwarding rules associated with these emails. 
 

We have an open ticket with US Bank and it's been escalated up the tiers to their highest team. QUESTION: if they would like to get in touch with your team to collaborate, how can I put them in contact with you? (and I assure you, anything you share with me would be used only this one time and I would never use it again).  
 

What IP address is sending the emails.
What is the from address of the verification email?

We are all volunteers, we only do support when we have the time. There are no employees to answer phones or direct emails.

Thanks for responding, Brian. 
I finally heard back from the IT folks at US Bank. They said they had to fix something on my account and it will take up to 72 hours for the fix to reflect online. Hopefully, at that point things will work normally! If they do come back and ask me to get in touch with you, I'll get the info you requested and come back here.
Fingers crossed that they found the right root cause. 

You will know my issue is fully fixed when I come back to this thread and do the Thank You step to acknowledge how great the support has been. 

US Bank's IT folks did something on their end but their emails are still not getting all the way to me. Attached is a log from their end, showing times and dates for emails sent. They show them as "delivered", which I take to mean that they have gotten to the FTH server. 

In our club's Email Security tab, I have every variation of usbank.com that I've seen from them. The first one is what they told me I needed to whitelist. 

usbank@notifications.usbank.com, @usbank.com, @notifications.usbank.com, usbank@notifications.usbank.com, 1800usbanks@notifications.usbank.com, @sg.notifications.usbank.com, @o2.statements.usbank.com, @email.usbank.com  

Can you look in your logs and match up to any of the ones they show as Delivered?  These should relay from treasurer-4770 to nikki.b.stein4389@gmail.com and pvtm4770@gmail.com. I checked my profile and clicked the box to always send email to both my primary and secondary email. I did try setting my secondary email to a non-Gmail id and resent the confirmation request from US Bank, but that did not work either, so it's not just a weird issue with Gmail. (I set that email back to pvtm4770, because that's the one I need on here). 

Please let me know what you are seeing on the server side. Thank you for helping dig into this. I really need to get this bank account working, and these same email ids all work from our current account at Chase, which unfortunately we have to get out of. So I need US Bank to work.

Please also let me know if you can think of anything else to try. I have to use the treasurer-4770 id because it's registered with Zelle and our other related accounts and it automatically shifts to the new Treasurer if/when there is a change in officers.