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Set up a New Member and their Email Address is not working

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Set up a New Member and their Email Address is not working

11 years 10 months ago
#32359
We just had a New Member join our Club in the US and she is from Germany. Her email address is not a .com or .org address, it is a .de address. For some reason she is not receiving any of the email messages that I send to her (i.e. Welcome Message) and she is unable to log into the website. Is this something that can be corrected from the backend or does she have to get a new email address?
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Re: Set up a New Member and their Email Address is not working

11 years 10 months ago
#32363
1) please post your club number in every post then we can see what is going on.

2) please provide the members first name.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Set up a New Member and their Email Address is not working

11 years 10 months ago
#32367
Our Club Number is 1707 and the Member's Name is Julia.
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Re: Set up a New Member and their Email Address is not working

11 years 10 months ago
#32368
Julia should be receiving email now.

Jan 24 00:21:15 toastmastersclubs sendmail[23447]: s0O0LCIQ023443: to=<julia@dibbs.de>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:01, mailer=esmtp, pri=152153, relay=mail1.dibbs.de. [87.106.223.73], dsn=2.0.0, stat=Sent (Ok: queued as 31E6951A0FE8)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Set up a New Member and their Email Address is not working

11 years 10 months ago
#32369
Yes, she is, thank you!
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