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Club Secretary unable to send out emails to members and guests

  • svavantsa
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Club Secretary unable to send out emails to members and guests

11 years 11 months ago
#33599
Our club secretary, who is able to successfully registered on the club website (Club #4764) is unable to send meeting minutes to the members and/or guests alike.

She is trying to send it from her email account that is registered on the website and still she is unable to send them out. What happens is, she sends out the email to members-4764@toastmastersclubs.org and to guests-4764@toastmastersclubs.org. Neither does she get the copy from the server, nor do the members and guests get it. She doesn't even get any message back from the server stating any reason whatsoever as to why it was not sent out.

The server (server@toastmastersclubs.org) is just silent.

But when I (I am a member of the club and the club president), send it out, it goes out successfully.

Why can't she send them out?
Club #4764.

Surya Avantsa
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Re: Club Secretary unable to send out emails to members and guests

11 years 11 months ago
#33600
I see no email from aapdestiny@yahoo.com to either members-4764@toastmastersclubs.org or guests-4764@toastmastersclubs.org I would suggest that she check the spelling of the email addresses.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Club Secretary unable to send out emails to members and guests

11 years 11 months ago - 11 years 11 months ago
#33601
She should have received a bounce message. :unsure:

What *exactly* was the email addresses she tried to send to?
Last edit: 11 years 11 months ago by SteveTheTechie.
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Re: Club Secretary unable to send out emails to members and guests

11 years 11 months ago - 11 years 11 months ago
#33602
Please make sure she is sending from the email address in her profile.
Last edit: 11 years 11 months ago by SteveTheTechie.
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Re: Club Secretary unable to send out emails to members and guests

11 years 11 months ago
#33606
Thanks everyone for helping us out.

Her email address registered on the 4764.toastmastersclubs.org is aapdestiny@yahoo.com. She sent it from that email address only. I know that for sure in two ways:

1. If she had sent it from another email account, then she would have received the bounced email from the server stating that you are not authorized to send, etc etc. She didn't receive that email.

2. She forwarded that email to me and I looked at those email addresses that she sent it to (even with magnifying lenses!) to see if there was a typo of any sort. None. See below:

Original message
From: arlette philogene
Date:02/27/2014 5:24 PM (GMT-05:00)
To: members-4764@toastmastersclubs.org,guests-4764@toastmastersclubs.org
Subject: Toastmasters Meeting Notes 02/22/2014


Dear Fellow Toastmasters and Guests,
End of original message

This is the second time this is happening. She tried to send the minutes out last meeting on 2/22 that she sent out on 2/27. No success. She tried it with this meeting that we had just yesterday. Still the same results. The server neither sends it out nor does it complain of any issue. It is just silent. No response whatsoever.

But after the last message from Steve, that you have changed the code to fix the problem and that you want her to try again, since I have already sent the meeting minutes to the members and guests on her behalf, it is not acceptable to send out a test message to them again. So I have requested her to try sending a test message, to the officers alias. I think the officers alias is a protected alias just like the members and the guests and so I think that should be a good way to test if the issue continues, correct?


Thanks again for looking into this issue for us.
Club #4764.

Surya Avantsa
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Re: Club Secretary unable to send out emails to members and guests

11 years 11 months ago
#33607
Here is the text from the headers of the email that she used to forward her notes to me.

from: aapdestiny aapdestiny@yahoo.com
to: Surya Avantsa <svavantsa@gmail.com>
date: Thu, Feb 27, 2014 at 5:53 PM
subject: Fwd: Toastmasters Meeting Notes 02/22/2014
mailed-by: yahoo.com
signed-by: yahoo.com

Original message
From: arlette philogene
Date:02/27/2014 5:24 PM (GMT-05:00)
To: members-4764@toastmastersclubs.org,guests-4764@toastmastersclubs.org
Subject: Toastmasters Meeting Notes 02/22/2014
Club #4764.

Surya Avantsa
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