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Cannot Save Dues Notice Info & Update Changes on Dues Management

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10 years 11 months ago #38742 by rezarzky
Hi,

I'm Reza my Club number 4067
I cannot save dues notice info & update changes on dues management. I have tried using Google Chrome, Mozilla and IE, but it still not solve the problem.

Here I attach webpage error details and screenshoot for this problem.
Code:
Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3) Timestamp: Sun, 17 Aug 2014 14:38:16 UTC Message: Exception thrown and not caught Line: 16 Char: 11590 Code: 0 URI: http://jakarta.toastmastersclubs.org/js/jquery.min.js

Reza Rizky Pratama
Treasurer
Jakarta Toastmaster Club #4067
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10 years 11 months ago - 10 years 11 months ago #38744 by SteveTheTechie
Thank you for bringing this to our attention. A modification has been made.

Please click on the reload link at the very bottom of you website to load the modification and try again.

Please let us know one way or another whether this corrected your problem.

Please put your club # in your forum signature on the following page at the bottom of the Profile Information tab: support.toastmastersclubs.org/forum/profile/edit
Last edit: 10 years 11 months ago by SteveTheTechie.
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10 years 11 months ago - 10 years 11 months ago #38757 by rezarzky
Hi Steve,

Thank you for your quick response. :)

I have tried to reload our page, but still cannot save dues notice info & update changes on my dueas management.

Here I attach screenshoot on chrome, mozilla firefox & IE8.

Mozilla


Chrome


IE8



Thanks :)

Reza Rizky Pratama
Treasurer
Jakarta Toastmaster Club #4067
Last edit: 10 years 11 months ago by rezarzky. Reason: add sceenshoot
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10 years 11 months ago - 10 years 11 months ago #38759 by SteveTheTechie
I can tell from what you are showing me that you are still running the old version of the code... it is probably still in your browser cache.

The issue is that the old version of the code is using GETs when it should be using POSTs for the updates, and the GETs cannot handle the amount of information you are sending the server. (You have a *lot* of people you are sending updates for.)

I already changed the code to use POSTs and I was able to successfully do the update from your website using the updated javascript.... I do not see any POSTs in what you are showing me. Therefore, I know you are not running the modified code.

I don't know whether you used the link I told you to use to reload your page or not. Basically, you need to clear out your browser cache to force your browser to load the modified javascript that uses POSTs instead of using GETs. support.toastmastersclubs.org/component/...earing-browser-cache
Last edit: 10 years 11 months ago by SteveTheTechie.
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10 years 11 months ago #38762 by avril.lecky
I have tried this twice today and reloaded the page as many times and it is not saving the info and does not send to the members. :(
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10 years 11 months ago #38771 by SteveTheTechie
I am at my paying job now, so I cannot work on this at the moment.

If you post a screen shot of the dues settings on the screen (including the payment status you have set for members) then I can match them and do some further testing with those settings when I have some free time, probably late tonight or tomorrow night.
The following user(s) said Thank You: jcregger
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