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Session seems to logout quite fast

  • ramprao
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Session seems to logout quite fast

11 years 5 months ago
#41300
Is it possible to stay logged in for a much longer period without any activity. It seems to log me out as a member quite fast -- maybe under 10 mins. Is it possible to increase this time?

As admin, I can seem to stay logged in without being automatically logged out after inactive period.

Thanks.

Note to site moderators: is it ok if I post multiple threads with the issues I have been encountering? Don't want to come across as spamming ;)
248.toastmastersclubs.org
hilotoastmasters.com
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  • Brian
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Re: Session seems to logout quite fast

11 years 5 months ago
#41303
We do not log you out, that is an issue with your browser.

Please check your browser settings to this Doc.

support.toastmastersclubs.org/doc/item/i...orer-cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Session seems to logout quite fast

11 years 5 months ago
#41345
ramprao wrote: Is it possible to stay logged in for a much longer period without any activity. It seems to log me out as a member quite fast -- maybe under 10 mins. Is it possible to increase this time?

As admin, I can seem to stay logged in without being automatically logged out after inactive period.

Thanks.

Note to site moderators: is it ok if I post multiple threads with the issues I have been encountering? Don't want to come across as spamming ;)

Yes please post multiple threads.

Can you please provide any specifics you can on the logout issue. It is a member logout issue, correct? What are you doing between the time you log in as a member and you get logged out? Are you making any changes in Membership Management during that time, for example? (It is relevant.)
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  • SteveTheTechie
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Re: Session seems to logout quite fast

11 years 5 months ago
#41346
Brian wrote: We do not log you out, that is an issue with your browser.

Please check your browser settings to this Doc.

support.toastmastersclubs.org/doc/item/i...orer-cookie-settings

Brian, actually, his session key could be getting trashed.
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  • ramprao
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Re: Session seems to logout quite fast

11 years 5 months ago
#41349
Thanks for your help.

All day so far, I have been logged in using Safari on Mac OS X and did not get logged out at all.

However, in the morning, I had problems with my iPad which was running Safari browser. That was when the session logouts happened. I don't think I was doing anything. I will try to replicate the problem shortly and see if that recurs.
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Re: Session seems to logout quite fast

11 years 5 months ago
#41368
Ok, Safari has some quirks that have provided challenges in the past.
Any specific details you can provide, including any screenshots (if relevant) help us resolve any issues faster.
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