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Session seems to logout quite fast

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10 years 8 months ago #41300 by ramprao
Is it possible to stay logged in for a much longer period without any activity. It seems to log me out as a member quite fast -- maybe under 10 mins. Is it possible to increase this time?

As admin, I can seem to stay logged in without being automatically logged out after inactive period.

Thanks.

Note to site moderators: is it ok if I post multiple threads with the issues I have been encountering? Don't want to come across as spamming ;)
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10 years 8 months ago #41303 by Brian
We do not log you out, that is an issue with your browser.

Please check your browser settings to this Doc.

support.toastmastersclubs.org/doc/item/i...orer-cookie-settings
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10 years 8 months ago #41345 by SteveTheTechie

ramprao wrote: Is it possible to stay logged in for a much longer period without any activity. It seems to log me out as a member quite fast -- maybe under 10 mins. Is it possible to increase this time?

As admin, I can seem to stay logged in without being automatically logged out after inactive period.

Thanks.

Note to site moderators: is it ok if I post multiple threads with the issues I have been encountering? Don't want to come across as spamming ;)


Yes please post multiple threads.

Can you please provide any specifics you can on the logout issue. It is a member logout issue, correct? What are you doing between the time you log in as a member and you get logged out? Are you making any changes in Membership Management during that time, for example? (It is relevant.)
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10 years 8 months ago #41346 by SteveTheTechie

Brian wrote: We do not log you out, that is an issue with your browser.

Please check your browser settings to this Doc.

support.toastmastersclubs.org/doc/item/i...orer-cookie-settings


Brian, actually, his session key could be getting trashed.
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10 years 8 months ago #41349 by ramprao
Thanks for your help.

All day so far, I have been logged in using Safari on Mac OS X and did not get logged out at all.

However, in the morning, I had problems with my iPad which was running Safari browser. That was when the session logouts happened. I don't think I was doing anything. I will try to replicate the problem shortly and see if that recurs.
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10 years 8 months ago #41368 by SteveTheTechie
Ok, Safari has some quirks that have provided challenges in the past.
Any specific details you can provide, including any screenshots (if relevant) help us resolve any issues faster.
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