Email distribution inconsistencies using members-7892@toastmastersclubs.org

We are experiencing a number of issues when using our standard "members" email distribution address (members-7892(at)toastmastersclubs(dot)org )

1. Some of our existing, registered members cannot send emails to this address. (Well they can send emails - but the emails never arrive to the members on the list.) Examples of these members who cannot successfully send are skpal29(at)hotmail(dot)com and rayjerrems(at)people(dot)net(dot)au

2. Not all the members on the list receive the email when it is sent to the group address. e.g. When sending an email from my own, registered email address (andrew.b.gomes(at)gmail(dot)com) to members-7892(at)toastmastersclubs.org then it never gets delivered to skpal29(at)hotmail(dot)com.

I have asked the members who miss the emails to check their JUNK and SPAM folders but there is no sign of the missing emails.

Further - there is no bounce-back to say that the email was never delivered.

This issue appears to have started mid 2014.

Any assistance/advice/recommendations would be greatly appreciated.

Thanks,
Andrew

Please in the future don't wait 6 months to tell us of an issue.

I see one email from you today and then went back to you and the rest of your members. you can see that the corresponding email host received and accepted the emails. Your member need to check their spam boxes.


Feb 1 06:07:51 toastmastersclubs sendmail[29884]: t1167poU029884: from=<andrew.b.gomes@gmail.com>, size=14765, class=0, nrcpts=1, msgid=, proto=ESMTP, daemon=MTA, relay=mail-yh0-f46.google.com [209.85.213.46]
Feb 1 06:08:09 toastmastersclubs sendmail[29911]: t1167poU029884: to=<members-7892@toastmastersclubs.org> (8/0), delay=00:00:18, xdelay=00:00:11, mailer=prog, pri=45342, dsn=2.0.0, stat=Sent

Feb 1 06:08:04 toastmastersclubs sendmail[29953]: t11684Rr029950: to=<andrew.b.gomes@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=134864, relay=gmail-smtp-in.l.google.com. [74.125.29.27], dsn=2.0.0, stat=Sent (OK 1422770884 q67si20801310qgd.39 - gsmtp)

Feb 1 06:08:09 toastmastersclubs sendmail[30079]: t11687fQ030076: to=<skpal29@hotmail.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=134859, relay=mx2.hotmail.com. [65.55.37.72], dsn=2.0.0, stat=Sent ( <201502010608.t11687fQ030076@toastmastersclubs.org> Queued mail for delivery)

Feb 1 06:08:11 toastmastersclubs sendmail[29986]: t11685nb029983: to=<rayjerrems@people.net.au>, ctladdr= (501/502), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=134864, relay=ipt-mailgate-01.m2core.com.au. [203.134.71.81], dsn=2.0.0, stat=Sent (ok: Message 30884006 accepted)

Thanks for your prompt response Brian...!

This has been a difficult problem for us to track down and isolate due to a whole lot of anecdotal information and lack of technical know-how from our members. I have only started concentrating on this problem over the weekend.

In your response - I notice that the email to skpal29(at)hotmail(dot)com is showing as Queued mail for delivery and not actually sent. This is the one email address that I can never successfully send to.

Also - please could you check the status of the email sent by rayjerrems(at)people(dot)net(dot)au sent 1 February 2015 at 16:49 Australian Eastern Time Zone (UTC+10:00) with the subject of "Meeting Summary" I have had confirmation from at least 10 members that they did not receive this email from Ray.

Thanks for your help...

Regards,
Andrew

there is NO email from Ray this week or last week hitting the server from email address rayjerrems@people.net.au

Hi Brian,

Here is the email header of the email that Ray sent:

From: Ray Jerrems [mailto:rayjerrems@people.net.au]
Sent: Sunday, 1 February 2015 4:49 PM
To: members-7892@toastmastersclubs.org
Cc: andrew.b.gomes@gmail.com
Subject: Meeting Summary

Here are the full details from the email's header:
Delivered-To: andrew.b.gomes@gmail.com
Received: by 10.170.116.83 with SMTP id i80csp41237ykb;
Sat, 31 Jan 2015 21:54:22 -0800 (PST)
X-Received: by 10.70.95.35 with SMTP id dh3mr20188779pdb.91.1422770062077;
Sat, 31 Jan 2015 21:54:22 -0800 (PST)
Return-Path: <rayjerrems@people.net.au>
Received: from pt-smtp-02.commander.net.au (pt-smtp-02.commander.net.au. [218.214.227.99])
by mx.google.com with SMTP id py2si5017365pac.177.2015.01.31.21.54.20
for <andrew.b.gomes@gmail.com>;
Sat, 31 Jan 2015 21:54:21 -0800 (PST)
Received-SPF: pass (google.com: domain of rayjerrems@people.net.au designates 218.214.227.99 as permitted sender) client-ip=218.214.227.99;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of rayjerrems@people.net.au designates 218.214.227.99 as permitted sender) smtp.mail=rayjerrems@people.net.au
Received: (qmail 15860 invoked from network); 1 Feb 2015 05:54:23 -0000
Received: from unknown (HELO userpc) (218.215.21.59)
by pt-smtp-02.commander.net.au with SMTP; 1 Feb 2015 05:54:23 -0000
Reply-To: <rayjerrems@people.net.au>
From: "Ray Jerrems" <rayjerrems@people.net.au>
To: "members-7892@toastmastersclubs.org"
Cc: <andrew.b.gomes@gmail.com>
Subject: Meeting Summary
Date: Sun, 1 Feb 2015 16:49:23 +1100
Organization: Ray Jerrems
Message-ID: <000301d03de2$d4bb1cc0$7e315640$@net.au>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0004_01D03E3F.082B94C0"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AdA94tSBh5B88Y5IQUOJjoZSQKJQIw==
Content-Language: en-au

This is a multi-part message in MIME format.

---

=_NextPart_000_0004_01D03E3F.082B94C0
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit



Hope this helps...?

sorry nothing from his email address has hit the server.