authentication link not received

Yesterday, member of club 9579 requested an authentication link to login to the club website. As Administrator, I received the email copy (without the actual link). But the club member did not.

We verified her email address was correct in membership management.

Is there anyway to check and see if an authentication link was sent out to her address? Or if there was a problem sending it?

Thank you,

Did she check her junk/spam folder?

Yes, forgot to mention that we checked her spam folder. We also looked for email "conversations" that her email client may have accidentally created.

How about a first name so we can trace her email?

Karen

I just sent an authentication to her gmail and I can see gmail accept it. have her check her spam box

Mar 12 22:01:20 toastmastersclubs sendmail[15469]: t2CM1JQX015464: to=<kronninghall@gmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120819, relay=gmail-smtp-in.l.google.com. [173.194.204.27], dsn=2.0.0, stat=Sent (OK 1426197680 131si152779qhf.49 - gsmtp)