authentication link not received

I did a terrible job fully explaining the problem.

The gmail address is what we changed it to after the initial problem. That seemed to work. However, last night, she tried to authenticate with this email and it never showed up. -- karen@kaiacomm.com

We were hoping to find out if the kaiacomm.com shows up in your logs as successful or not.

The reason I ask is that the gmail address is not primary, hence not checked as often. She is going to forward the gmail address to help get TM mails, but its not idea.

Thanks for investigating.

That domain is hosted in a datacenter that has attacked our servers many times. I have allowed her domain IP for now.

Thanks, I'll consult the member and see if she wants to go back to the other email address.

Hi, I'm adding to this old post because there is a problem with the same user again. She tried to send a message to the members list at our club (9579 siliconforest.toastmastersclubs.org) but got this timeout. .... However, I received the message so we're not quite sure what's up. Any ideas?

Thanks!

Eric

---

Original Message

---

From: Mail Delivery System
[mailto:MAILER-DAEMON@gateway22.websitewelcome.com]
Sent: Monday, August 31, 2015 4:03 PM
To: karen@kaiacomm.com
Subject: Undelivered Mail Returned to Sender

This is the mail system at host gateway22.websitewelcome.com.

I'm sorry to have to inform you that your message could not be delivered to
one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own
text from the attached returned message.

The mail system

<members-9579@toastmastersclubs.org>: connect to
mail.toastmastersclubs.org[50.19.253.65]:25: Connection timed out
Reporting-MTA: dns; gateway22.websitewelcome.com
X-Postfix-Queue-ID: 364741BCAA32C
X-Postfix-Sender: rfc822; karen@kaiacomm.com
Arrival-Date: Mon, 31 Aug 2015 15:56:10 -0500 (CDT)

Final-Recipient: rfc822; members-9579@toastmastersclubs.org
Action: failed
Status: 4.4.1
Diagnostic-Code: X-Postfix; connect to
mail.toastmastersclubs.org[50.19.253.65]:25: Connection timed out

Her domain is in a data center that allows hackers to use their systems. We will continue to protect our servers from misuse.

Her domain MX is pointing to an IP that we have allowed through the firewall. This new problem is because she is not using that IP to send email.

Ok, thanks. I've passed this along.