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I messed up custom domain settings and now site doesn't work. Pls help

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10 years 3 months ago #48701 by beautifulbooks
Thanks Steve -- I rechecked the registrar and it shows the 3 A records and the MX record as already noted. The only other records which show something are the 3 name servers which have ns1, ns2 and ns3.omnis.com there.

I wish there were a way to speed up propagation so I know if it is fixed or not... sigh...

Thank you again!

Kristin Wohlschlagel
Website Administrator
Waimea Toastmasters Club # 4413485
www.waimeatoastmasters.org
The following user(s) said Thank You: SteveTheTechie
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10 years 3 months ago #48703 by beautifulbooks
Hi Steve,

It is still not working -- typing www.waimeatoastmasters.org takes me to a dns search. More than 3 hours ago I had double-checked the registrar dns records to make sure all the numbers matched what you instructed me to use and I also reduced the TTL to 3600 for those 4 records in the hopes it would help clear/update faster.

Still nothing ;( I am afraid to try anything else until I hear from you, if you would be so kind as to check the dns records again to see if the other records are correct?

Many thanks for your help!

Kristin Wohlschlagel
Website Administrator
Waimea Toastmasters Club # 4413485
www.waimeatoastmasters.org
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10 years 3 months ago #48704 by SteveTheTechie
Not seeing a change. Try again tomorrow.
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10 years 3 months ago #48714 by beautifulbooks
It is Sunday the 12th, 3:30 pm HST and I still can not type in www.waimeatoastmasters.org and have it take me to our club website at 4413485.toastmastersclubs.org/

I have had, for more than 24 hours now, the 3 "A" records for waimeatoastmasters.org, www.waimea ..., mail.waimea.... and the one "MX" record for mail as instructed. The only other dns records are 3 records for nameservers which are with omnis.com, the registrar.

Steve and Linda were kindly helping me yesterday but we were hoping it would all update/propagate overnight and work but it did not. I know everybody is busy -- I am just hoping someone can take a look at the dns records or check on the FTH side of things to find the cause of the failure.

Many thanks!!

Kristin

Kristin Wohlschlagel
Website Administrator
Waimea Toastmasters Club # 4413485
www.waimeatoastmasters.org
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10 years 3 months ago #48715 by Brian
Your Registrar DNS is not broadcasting any A records for your domain.

You need to contact your registrar Omnis your domain has not been updated since - Updated Date: 2015-02-13
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10 years 3 months ago #48716 by beautifulbooks
Thank you Brian!

So, surprise, surprise -- Omnis (registrar) was open for tech support today (Sunday!) and solved the problem!!! When I typed the "A" records I typed: waimeatoastmasters.org, www.waimeatoastmasters.org and mail.waimeatoastmasters.org with, of course, the IP address of 50.19.253.65 as the target for each one. He had me delete all three records and create new ones which were: @, www and mail respectively -- he said the way I HAD it was the equivalent of telling it if it encountered: www.waimeatoastmasters.org.waimeatoastmasters.org ---- which, of course, it would never do. They were not valid A records so that was why it looked like there had been no updates for those of you kind enough to help by researching the dns records externally.

Sigh.... as I said in the beginning, I know just enough to get myself into trouble! :woohoo:

So now I will wait a bit and check if it is working again.....

Thank you again to all of you who helped!

Kristin

Kristin Wohlschlagel
Website Administrator
Waimea Toastmasters Club # 4413485
www.waimeatoastmasters.org
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