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Member not recieving Authentication Email

hronekj2010
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Member not recieving Authentication Email

11 years 3 months ago

#48797

Some of our club members are not getting their authentication email for logging onto our club website. Most recently, our member Lance tried and did not receive an email. I did receive an email that he requested a new member password. I had him add the server@toastmastersclubs.org and agenda@toastmastersclubs.org to his contact list and he still not receive it. Does the server show the website sent him an email?

Justin
Club Number: 3253329
Club Website: rss.toastmastersclubs.org/

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RogerM
FreeToastHost Ambassador
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Re: Member not recieving Authentication Email

11 years 3 months ago

#48798

Yes, the email log does show that emails were sent to Lance and others.

Have you had the company IT department white list the addresses as well?

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Brian
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Re: Member not recieving Authentication Email

11 years 3 months ago

#48799

the email is being accepted by his email service, it looks like a company email he will have to check with the IT group what they are doing with the email

Apr 15 17:39:51 toastmastersclubs sendmail[7196]: t3FHdnJr007193: to=<tappa_lance_c@cat.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120793, relay=mail2.cat.com. [198.206.246.199], dsn=2.0.0, stat=Sent (1tsvhqg0yh-1 Message accepted for delivery)

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

The topic has been locked.