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New Memeber recieves welcome but cannot register for first time.

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New Memeber recieves welcome but cannot register for first time.

11 years 4 weeks ago
#48802
tanya_g_smith@hotmail.com
spirit ed 5375

receives new member welcome
clicks link,
but then cannot register and set up password etc.. as if it doesn't recognize her ?

please advise
Spirt Ed TM 5375

spirited.toastmastersclubs.org/
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Re: New Memeber recieves welcome but cannot register for first time.

11 years 4 weeks ago - 11 years 4 weeks ago
#48810
What is the exact error message that she is receiving?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
Last edit: 11 years 4 weeks ago by Brian.
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Re: New Memeber recieves welcome but cannot register for first time.

11 years 4 weeks ago
#48811
Yes Jim, still unable. It recognizes me, I press login, it says 'thanks, please check your email'.
All works well on the site I just never receive the confirmation email.

Thanks, Tanya



Hi Tanya
I am emailing the online support forum at tm and would like to confirm the following

1. You still are unable to log in
2. You received welcome email yes
3. After welcome email you clink link and attempt to register with password and it does not recognize you
Spirt Ed TM 5375

spirited.toastmastersclubs.org/
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Re: New Memeber recieves welcome but cannot register for first time.

11 years 4 weeks ago
#48814
Have her check her spam folder the email is being delivered to her. I just triggered one and I can see it delivered.


Apr 15 20:37:05 toastmastersclubs sendmail[27487]: t3FKb4CS027469: to=<tanya_g_smith@hotmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120814, relay=mx3.hotmail.com. [65.54.188.126], dsn=2.0.0, stat=Sent ( <201504152037.t3FKb4CS027469@toastmastersclubs.org> Queued mail for delivery)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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