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Dual Membership and access to one club website.

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10 years 2 months ago #50182 by AudreyV
I have a dual Toastmaster club member who can access one club website and not the second club. He has repeatedly requested a new password and he never receives the password reset email. I am the webmaster for the site and is copied on his many attempts - what can I do to get him access?
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10 years 2 months ago #50183 by Brian
We are good but we need details to solve problems.

1) What club number is he having issues with?

2) what is his name?
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10 years 2 months ago #50184 by AudreyV
BBVA Compass Daniel 03264480

Rodrick Felix Ingram 00915873

He is also a member of Power Speakers 9309, but has access to this club site.

Thanks,
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10 years 2 months ago #50185 by Brian
i just sent the authorization to him.

Have him check his spam box. i can see the email is delivered to his company mail server.

Jun 8 18:50:36 toastmastersclubs sendmail[32467]: t58IoZhN032456: to=<rfingram@southernco.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120839, relay=mxb-00113601.gslb.pphosted.com. [67.231.153.31], dsn=2.0.0, stat=Sent (1ups6tetan-1 Message accepted for delivery)
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10 years 1 month ago #50214 by AudreyV
He said that he still did not receive the email from you. I also sent an email from the club website and verified the email address. But I receive notifications that he is requesting a password reset.
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