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Old Administrator name still appears when emails are sent

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10 years 1 month ago #50669 by annettelin
My club number is 8743. I am the current Administrator and I have changed the Administrator details on my club website accordingly. However, when I send emails to the email groups (eg. members or officers), the email is seen to be from "Toastmasters Club 8743 on behalf of <my old administrator's name>". How do I reflect the current Administrator name instead?
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  • LindaMann
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10 years 1 month ago #50670 by LindaMann
I checked and it should not be... The admin shows you: admin-8743@toastmastersclubs.org (Annette Lin)

Linda
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10 years 1 month ago #50671 by SteveTheTechie
Is it the same email address? If so, you may be running into an issue with some email programs that cache the display names. (not our issue--we do not cause it and we cannot fix it for you) The way to fix that is to add the email address to the address book for the email program indicating the correct name to display for the email address.
The following user(s) said Thank You: LindaMann
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10 years 1 month ago #50684 by annettelin
Thank you Steve and Linda, I will check my email programme.
The following user(s) said Thank You: LindaMann
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