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I am logged off, yet, I am still connected

  • websun
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I am logged off, yet, I am still connected

10 years 8 months ago
#51830
When I try to edit the contacts, I am logged off, but I am still connected to the other pages.
But I cannot do the editing.
How do I change the editing so it works
I am set by the admin to do editing of the contacts.


***DATA TRANSFER ERROR***
JavaScript Function=AJAXLoader[WhichVar=RoleMemberSelect]
Status=Data transfer FAILED.
Error=Logged Out

>>> YOU ARE NO LONGER LOGGED IN. PLEASE LOG IN AGAIN. <<<

Please notify us about this at support.toastmastersclubs.org .
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  • Brian
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Re: I am logged off, yet, I am still connected

10 years 8 months ago
#51831
Please check your cookie security setting to the doc
support.toastmastersclubs.org/doc/item/i...orer-cookie-settings

Then click the reload link at the bottom of the page.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • websun
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Re: I am logged off, yet, I am still connected

10 years 8 months ago
#51832
I was there, and done what you suggested, but the same message came up again.
It does not seem to know that I have the rights to enter data there.
The drop down menus are empty.
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Re: I am logged off, yet, I am still connected

10 years 8 months ago
#51833
What browser and version are you running.?

Please close your browser and clear your temporary files /cache.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • websun
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Re: I am logged off, yet, I am still connected

10 years 8 months ago
#51834
I have tried both Firefox and MS IE. Both are the latest version. Both are totally cleared from old stuff.
I just tried Google Chrome as well. Also cleared.
As soon as I hit the link to: Email & Contact Forms I get the error message logging me out.
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  • SteveTheTechie
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Re: I am logged off, yet, I am still connected

10 years 8 months ago
#51862
You were already logged out. The message is just a notification that you are logged out. The message does not log you out. Your browser actually is only connected to the server when it needs to fetch a webpage or transfer data to/from the server. (It is an intermittent connection, which is normal.) Because of this, your login status is only checked by the server when you save something or fetch information from the server.

It is very likely that we are unable save a cookie on your computer that remembers your login status because your cookie settings do not allow us to do that. The vast majority of the time, logout issues are related to cookie settings. This is an issue that you must resolve with your browser settings on your computer. We have docs on that, but we cannot change those settings for you.
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