Emails To Club Members - Losing Body of Email

We have one member who receives emails from our club (8767) when the whole membership is notified of meetings, agendas, etc. but when he received them, the subject line is there but the body of the message is blank. It appears that other members are receiving the messages as expected.

He's using Yahoo webmail.

Any ideas?

Thank you.

- Dawna Bate
Manumax Toastmasters
D86 Club 8767

Does he have another account that he can receive email at on the same computer/browser?

I am not suggesting that he change email providers... just looking to verify that Yahoo is the key piece of this.

Beyond that, since you know people are getting email via fth, my options to advise you are kind of limited.

We do special handling for Yahoo to work around its methodology to prevent duplicate emails. (via message ids) However, that workaround produces bounce messages for related problems, not altered emails.

Most common fix for email issues currently is to make sure the server email address is whitelisted (listed as safe sender) or listed as a contact (effectively whitelists it) in email software/webmail.

Beyond that, all I can tell you is to look at the content of the emails being sent and try some variations on that.

Has he added the server email addresses to his contact list?