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trouble loading photo on our website

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9 years 11 months ago #52979 by amanda.gilbert
trouble loading photo on our website was created by amanda.gilbert
Hi there,
I have been having trouble getting a photo to load on our NAUToastmasters website. A question mark shows up. I have tried both pasting it directly and using the paste icon where the box opens up. It shows up and then when I reload the page, the question mark appears.
Thanks!
Amanda

Amanda Gilbert
NAU Toastmasters President
Club 2591245
nau.toastmastersclubs.org
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9 years 11 months ago #52980 by Pam
Replied by Pam on topic trouble loading photo on our website
Please try following the directions under "Using Your own images in pages" described here: support.toastmastersclubs.org/doc/item/a...editing-page-content

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9 years 11 months ago - 9 years 11 months ago #52982 by SteveTheTechie
Replied by SteveTheTechie on topic trouble loading photo on our website
Assuming you are using Windows...

Your ability to successfully copy and paste images is highly dependent on where you copied the image from and which browser you are using. This is because Windows treats the image differently depending on where it came from... some browsers correctly convert the image to the proper file (like Firefox does)... some do not. For example, if you copy an image from the desktop, Windows tries to convert it into a shortcut when you paste it into browsers. This is a Windows/browser dependency and is not something I can do anything about.

In some cases, you may be able to properly paste the image into the editor using Ctrl-V, the native keyboard based paste method.

What does work consistently:

1. The upload method that Pam mentions.

2. Loading the image into a picture editor (e.g. MS Paint) and copy pasting it into the editor from there.

3. Dragging and dropping the file into the editor. Dragging and dropping is more reliable than copying and pasting.
Last edit: 9 years 11 months ago by SteveTheTechie.
The following user(s) said Thank You: Pam, amanda.gilbert
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9 years 11 months ago #52986 by amanda.gilbert
Replied by amanda.gilbert on topic trouble loading photo on our website
Thank you! I followed the instructions and it worked perfectly!
Amanda

Amanda Gilbert
NAU Toastmasters President
Club 2591245
nau.toastmastersclubs.org
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9 years 11 months ago #52987 by amanda.gilbert
Replied by amanda.gilbert on topic trouble loading photo on our website
Thank you for the signature tip!

Amanda Gilbert
NAU Toastmasters President
Club 2591245
nau.toastmastersclubs.org
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